Three moments. One counterpart.
A crisis has a before, a during and an after. Each module takes its place on that axis — and the before, where Lena is worth the most, is available today.
Where each module sits
Before: Exercises, and Training to come. During: Simulation and Crisis management, to come. After: the review, within Exercises.
Before
prepare, exercise, train, comply
She draws up your organisation's portrait, writes the scenarios, produces the 19 deliverables, briefings and grids, and audits your set-up against the frameworks in her document corpus.
During
copilot, keep everything in view
She will hold the phase checklists, recall the classic decision traps, and say what past crises have taught — the rarest knowledge in a crisis.
After
capitalise
She writes the structured after-action review, tracks the recommendations, charts the maturity assessment, and crosses what the framework prescribed with what actually happened.
Exercises — design & prepare
19 deliverable templates across 5 phases. Every deliverable is an actionable document, built the way a crisis management consultancy would — and six exercise documents print as one batch for the day itself.
Scoping
Set the objectives, the scope and the organisation's profile, then convene and brief participants before the scenario is even designed.
LIV-01Scoping note
Sets the objectives, scope and constraints. Acts as the engagement contract between the facilitator and the organisation.
LIV-02Context sheet
Profiles the organisation: entity type, cyber maturity, past incidents. The documentary basis of the scenario.
LIV-03Opening communication
The official announcement to staff, three weeks ahead: message templates and a FAQ to defuse the worry.
LIV-04Official convocation
One page per participant: date, place, role, expected commitment and connection link. Deterministic, generated by the platform.
LIV-05Rules of engagement
Confidentiality agreement, GDPR notices and rules of play, signed before the exercise. Signing is the condition for taking part.
Design
The intellectual core: full scenario, critical review, facilitation guides, role sheets and safeguards.
LIV-06Scenario dossier
The master document: full timeline, injects, decision tree, escalation paths and tipping points.
LIV-07Scenario review
Scores the technical and sector coherence of the scenario before it is played. This is what separates a credible exercise from fiction.
LIV-08Facilitator guide
Timing, roles, handling deviations: everything the facilitator needs to run the exercise with control.
LIV-09Role sheets
Individual brief for each participant: context, decision perimeter, and the right level of information they hold.
LIV-10Plan B and drift handling
Procedures for the moments that go wrong: refusal to play, technical blockage, overload, human incident.
LIV-11Safety & consent
Recording consent, stress escalation, accessibility, HR contact. A crisis exercise still puts real people under pressure.
Execution
Documents kept during the exercise to capture every decision and observe every behaviour.
LIV-12Facilitator briefing (D-1)
The 90-minute session the day before: final alignment, plan B and warning signals shared across the facilitation team.
LIV-13Running log
Timestamped log kept during the exercise: decisions taken, incidents, actions launched, points of tension.
LIV-14Observation grid
A structured grid for observers: leadership behaviours, decision delays, quality of coordination.
Debriefing
Analyse, report and communicate the results at every level of the organisation.
LIV-15Exercise report
The main post-exercise document: how it unfolded, a synthesis, field findings and first recommendations.
LIV-16Structured after-action review
The full review: strengths, areas to improve, a prioritised action plan with owners and deadlines.
LIV-17Post-exercise communication
Messages at D+1, D+7 and D+30, with what to say and what to leave out. An exercise told badly turns against itself.
Follow-up
OptionalDashboards and maturity assessments that turn an exercise into a path of progress.
LIV-18Recommendation tracking
The post-exercise action table: status, milestones, owners. Turns recommendations into measurable results.
LIV-19Maturity assessment
Places the organisation on a multi-axis radar and traces a path of progress.
The team takes its posts
Every post is manned — the journalist who presses, the authority asking for a situation report, the crisis director, a victim's family. Villanelle puts the team together.
- HélèneCrisis director
- KarimCISO
- OlivierPress relations
- AntoineLegal counsel, DPO
- FatimaVictims and families
- BrunoAfter-action review lead
Simulation — run in real time
Four simulated channels, an exercise room and a facilitator dashboard. Your teams live the crisis on the tools they use every day.
Module in preparation, launch planned for late 2026. The rate signed before launch is held for the life of the contract.
Simulated communication channels
Mailbox, social feed, TV stream and crisis directory, faithfully reproduced. The call simulator is on its way.
Crisis room plan
Lay the room out in 2D: tables, seats, screens, roles and circulation. Everyone knows their place before walking in, and the plan exports as an image.
Observer role
A dedicated observer interface: timestamped notes, built-in scoring grid and a real-time view of what participants are doing.
Real-time control
A facilitator dashboard to fire injects, follow the schedule, adjust the tempo and pull a drifting scenario back on track.
AI inject generation
The AI writes the inject you need while the exercise runs — email, alert, press release, post — and can also produce it as audio or video.
AI non-player characters
Journalist, lawyer, external CISO, authority representative: characters held by AI, answering participants live. Coming soon.
Training — learn & certify
The link that will tie every exercise to a training plan: assess, track progress, certify crisis roles.
Coming soon
We say it plainly: the Exercises module, the only one shipped to date, works independently of this one. We will announce a date as soon as we can hold it.
What we are aiming for
- Assessments before and after the exercise, to measure what was actually learned
- Skill paths per crisis role, individual and team-wide
- An after-action review that feeds straight into next year's training plan
Crisis management — run a real incident
Exercises train; a real crisis picks its own moment. The Crisis management module will open an incident, keep the running log and mobilise the units — in the interface your teams already know.
ComingComing soon. What follows describes what this module will do; we will announce a date as soon as we can hold it.
Access will be restricted to the administrator and crisis manager roles.
Declare and run the incident
An incident opens in a handful of fields, then follows its lifecycle through to closure. Members are attached, and each one sees their role.
Timestamped running log
Every decision, action and piece of information is logged with its timestamp and author. Entries can be marked official — those are the ones that will stand.
Units mobilised and tasks
Assemble units from your templates and your exercise directory, then follow their tasks and subtasks through to completion.
Situation dashboard and SITREP
A situational dashboard, published situation reports, internal messaging and notifications pushed in real time.
Continuity, resources and spend
Critical processes and their state, the resources committed and crisis spending, tracked in the same place as everything else.
Legal, watch and cold review
GDPR, contractual, regulatory, insurance and judicial obligations with deadline and owner; watch and geolocated mapping; an after-action review once the crisis has cooled.
Lena points you in the right direction in 2 minutes
Tell her what you are after: she qualifies your context, opens your trial and hands your request to the team.
Lena
Sales assistant · Crisis Lab
Online- A trial configured for your line of work
- A quick reply from a human
- Data hosted in France, for your use alone
Lena
Sales assistant · Crisis Lab
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